MDRIn development
A transparent customer-and-analyst case workspace—before making a service promise.
An service-enabled console for case ownership, escalation, evidence and customer communication. Devnora does not currently claim a staffed 24×7 SOC.
CONCEPT / MDR WORKFLOW
Case openedOwn
Escalation dueCoordinate
Evidence closedReport
Illustrative interface · not live customer dataManaged security fails trust when customers cannot see what was reviewed, decided, escalated or closed.
Capability map
Built around a complete working loop.
Availability will be documented capability by capability; this list describes the intended module boundary.
Severity tagging
Analyst workload allocation
SLA response tracking
Executive audit export
Workflow
Evidence moves forward without losing its source.
- 1Open case
- 2Triage evidence
- 3Escalate by policy
- 4Coordinate customer
- 5Close with record
Use cases
Service handoff
Customer escalation
Monthly evidence review
Role-based value
Customer security owner — clear accountability
Analyst — consistent workflow
Service manager — measurable process
Deployment and integration
Connect deliberately.
Sits over SIEM/XDR cases and ticketing; service staffing, coverage and SLAs are not operational claims.
Security and data handling
State the boundary.
Customer communication and evidence access will require strong tenant and role controls before service launch.
Direct answers
Questions before commitment.
Does Devnora offer 24×7 monitoring today?
No. A staffed 24×7 SOC is not currently claimed.
Can I join a design programme?
Yes. The early-access form is available for service discovery conversations.